The COVID-19 outbreak has drastically changed the way workplaces operate. And this is especially true for the healthcare sector, which has borne the brunt of this worldwide health crisis. With medical professionals working round the clock to save lives and fighting an unknown virus the need for coming up with an efficient and systemized healthcare management tool was urgent. As more and more contemporary businesses are becoming increasingly dependent on technology, the use of an office management tool in the healthcare sector is essential for improving efficiency in the workplace. It is not only a way to manage the day-to-day operations in a busy medical practice but also enables patients to engage more fruitfully with their healthcare providers, in order to receive the best treatment one can have. 

There are a plethora of benefits to using office management tools, especially for doctors and dentists. It streamlines the key administrative processes of booking and scheduling appointments, billings and tracking health insurance for patients. With tools such as electronic health records software, maintaining a patient’s medical history becomes a breeze. Patients can get directly in touch with their health professionals via a simple portal, and medical professionals can focus on what they do best, without getting overwhelmed about mundane administrative and management tasks.  

Here are a few front office management tools that can make the lives of doctors and dentists a little easier

1. Curve dental 

Established in 2004, Curve Dental is currently serving more than 50,000 medical professionals across the United States and Canada. The company’s goal is to deliver cloud-based software services that make it easy to manage dental practices. It aims to enhance user experience whilst making the process of managing dental records of patients easier for the medical and management staff. Some of its primary features include ease in charting, scheduling, imaging and billing. Curve Dental makes use of Business Intelligence that combines custom report functionality, standard dental reports and myPractice dashboards in order to provide the most accurate insights and data analytics. Use of this technology helps improve patient’s experience as well as increases profitability and efficiency. Furthermore, Curve Dental is also HIPPA compliant, meaning no stress about storing data the right way. The pricing of their services varies as it depends on the number of medical professionals in the practice. Training for the software is available in the form of interactive video lessons. Training webinars are also conducted regularly. Customer support via phone is available 24/7 or a support ticket can be generated within their website. 

2. Dentrix Ascend 

Having been the recipient of the Cellerant Consulting Group’s “Best of Class” Technology Award in 2016, Dentrix Ascend’s reviews across the internet have been extraordinary. This software company focuses on providing flexible solutions by reducing costs and increasing efficiency through its cloud-based software services. It is a dental practice management software that provides ease in administration duties such as scheduling and booking appointments as well as tracking insurance plans. It also allows the user to run management reports in order to garner Key Performance Indicators (KPIs) such as the number of procedures performed and the number of patients seen. One of the key features of this software is that it makes use of multisites, which enables practitioners to share data across locations, while keeping the data secure at the same time. The data storage facilities in this software are HIPPA compliant. The pricing for the software is based on the location of the dental practice but there is normally a monthly subscription fee. The monthly fee might vary depending on the number of the practitioners involved. Multiple video resources are available on the company’s website for training purposes. 

3. Denticon 

Denticon is a product of Planet DDS and was first released in 2003. It is a cloud-based, HIPPA compliant, dental practice management software. This California based company was the first to pioneer in the field of cloud-based data management for specifically dental practices. Till date, it has connected over 6,000 dental practices to the cloud. This software comes with both business and clinical functionalities, which enables the user to navigate through a patient’s medical record as well as other technicalities such as patient communication, imaging and treatment planning. It is a way to cost-efficiently manage data while providing ease of management for both the patient and the dentist. The prices for the software are not mentioned on their website, but Denticon’s sales team can be contacted for the same. Additionally, training is included for all new clients. 

4. Ehospital 

Based in the US, Ehospital is a product of Adroit Infosystems. It is a customizable, comprehensive, and integrated hospital management system that is designed to manage all kinds of hospital operations on a single platform. Their management services range from basic requirements such as patient registration, appointment and scheduling to even advanced functions such as inventory management, security management and consultant and pharmacy management. Additionally, the software also provides MIS (Management Information System) reports along with analytics and dashboards that enable the user to visualize the data in a more comprehensive way. Ehospital also comes with their own Mobile application of dental software eDentra, which is available in both iOS and Android. With their extensive array of management services in one software, Ehospital makes office management for healthcare systems a breeze.

5. Hale Mind 

This Chicago based start-up was founded in 2014, with a simple belief that personal management is the medicine for a healthy life. They connect the patient’s needs to their health-care providers and enable doctors to better engage with their patients. Hale Mind’s electronic health record and hospital management system provides insightful, focused and actionable data that aids in automating daily operations in a busy medical setup. It enables the user to optimize decision making by emphasizing the use of existing clinical data. It also makes it easy to communicate and monitor patients. It also takes care of the other required services such as administering records, billings and prescriptions from a single dashboard. Hale Mind provides different tiers of payment facilities with flexible plans.